Hygiene Recall Automation
Six-month recall sequences that start 30 days before a patient is due, with email, SMS fallback, and a voice drop before escalating to the front desk. Captures recalls your team cannot chase manually.
From new patient intake to hygiene recall and treatment plan follow-up, GHL Prime configures GoHighLevel so your front desk books more appointments and chases fewer cancellations with the staff you already have.
Dental practice revenue hides in two places: unaccepted treatment plans and missed hygiene recalls. A $4,200 treatment estimate that never gets a follow-up call becomes zero revenue. A six-month hygiene patient who never gets a recall becomes a cold patient within a year. GoHighLevel automates both without adding staff.
GHL Prime builds dental-specific GoHighLevel configurations: new patient intake flows, hygiene recall sequences, treatment plan nurture, insurance verification reminders, and no-show recovery. We work inside the privacy constraints dental practices operate under and keep PHI out of channels where it does not belong.
Pair the dental build with our AI voice receptionist for after-hours intake calls and workflow automation for your front-desk routines. Book a free consultation and we will map the fastest revenue wins.
Six-month recall sequences that start 30 days before a patient is due, with email, SMS fallback, and a voice drop before escalating to the front desk. Captures recalls your team cannot chase manually.
Automated 3-touch follow-up for unaccepted treatment estimates with financing information and scheduling link. Converts the plans your team quotes but never closes.
Online intake forms, insurance capture, consent forms, and automatic appointment scheduling. New patients self-serve and your front desk only touches exceptions.
Missed call fires an SMS within 60 seconds offering online scheduling. Captures after-hours and lunch-hour inquiries that would otherwise go to a competitor.
Reminds patients to confirm insurance 72 hours before appointment, with a self-serve update link. Reduces check-in surprises and front-desk workload.
When a patient no-shows, an automated same-day sequence offers rescheduling with branching based on response. Recovers appointments that would otherwise become permanent gaps.
Target patients with no visit in 18+ months with a reactivation campaign offering a cleaning special. Typically reactivates 8–12% of a dormant list.
Review requests fire 90 minutes after appointment completion with branching based on satisfaction. Protects your rating and recovers unhappy patients before they post.
We walk through your current patient journey, PMS integration, recall process, and treatment plan follow-up to find the highest-value automations.
We configure dental-specific pipelines (new patient, recall, treatment accepted, treatment pending), workflows, and compliant SMS templates.
We connect GoHighLevel to Dentrix, Open Dental, Eaglesoft or your PMS where supported, and run test patients through every workflow.
We train your front-desk team on the new workflows, how to handle exceptions, and how to add new patients so adoption actually sticks.
Single-location general dentists where the fastest wins are hygiene recall automation and new patient intake flows.
High-value practices where treatment plan follow-ups and financing offer sequences protect large estimates from going cold.
Dental Service Organizations with multiple offices needing per-location pipelines but shared marketing automation.
Specialty practices with age-based recall cycles and treatment phases that need ongoing patient nurture over months or years.
Most GoHighLevel freelancers do not understand dental workflows. We have built for general, cosmetic, and specialty practices and know what moves the needle on recall capture and treatment acceptance.
GoHighLevel itself is not HIPAA-covered by default. We configure your build to keep PHI out of marketing SMS and email channels and use generic reminder messaging instead. For practices that need full HIPAA coverage on messaging, we recommend keeping clinical communication inside your PMS and using GoHighLevel for marketing, intake, and recall.
Yes. We integrate GoHighLevel with Dentrix, Open Dental, Eaglesoft, and most modern PMS platforms via API or Zapier. Patient records sync both directions so recall triggers and appointment status stay accurate.
A standard dental build (pipelines, recall automation, treatment plan follow-ups, new patient intake, review requests) takes 7–10 business days. More complex builds with PMS integration or multi-location setups take 2–3 weeks.
No, it reduces the volume of outbound calls your front desk has to make. The automation handles the first 3 outreach attempts via email, SMS, and voice drop. Only patients who did not respond escalate to your front desk, so staff focuses on patients who need the human touch.
Yes. All patient-facing communication (emails, SMS, voice drops, booking pages) use your practice branding, phone numbers, and domain. Patients never see GoHighLevel or GHL Prime.
GHL Prime is specialized team backed by Octopi Digital. We don’t do everything we go deep on GHL,automation, AI, and custom dev so your agency has the best possible team behind it.
Free dental audit on the discovery call. Build live within 2 weeks.