Privacy Policy
Last updated: June 2, 2026
Introduction
GHL Prime LLC (“GHL Prime,” “we,” “us,” or “our”) is a GoHighLevel and CRM automation services agency based in Albuquerque, New Mexico, USA. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website at ghlprime.com, complete our contact or booking forms, communicate with us by email or text message, or engage us for services.
By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the website or provide us with personal information.
Information We Collect
Information you provide to us
When you fill out a form, request a consultation, book a call, or otherwise contact us, we may collect information you choose to share, including your name, email address, telephone number, company or business name, website, and the contents of any message, project details, or booking information you submit.
Information collected automatically
When you visit our website, we and our service providers may automatically collect certain technical information through cookies and similar technologies. This may include your IP address, browser type and settings, device information, operating system, referring URLs, pages viewed, links clicked, and general usage and interaction data. This information helps us understand how visitors use our site and improve its performance.
SMS and phone consent data
If you opt in to receive text messages or provide a phone number for contact, we collect and retain records of your consent, your phone number, and the related communications so that we can deliver the messages you have requested and maintain compliance records.
How We Use Your Information
We use the information we collect for purposes that include:
- Responding to your inquiries, consultation requests, and booking submissions;
- Providing, performing, and managing the services you engage us for;
- Sending you service-related and, where you have consented, marketing communications by email or text;
- Operating, maintaining, securing, and improving our website and service delivery;
- Analyzing usage trends to improve user experience and content;
- Complying with legal obligations and enforcing our agreements; and
- Detecting, preventing, and addressing fraud, abuse, or security issues.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate our website, remember your preferences, and measure traffic and engagement. We may use third-party analytics tools (such as Google Analytics and a Microsoft Clarity-type behavioral analytics service) that set their own cookies to help us understand aggregate visitor behavior. Most browsers let you refuse or delete cookies through their settings; however, disabling cookies may affect the functionality of certain parts of the website.
Third-Party Services & Sub-Processors
To operate our website, CRM, automations, and service workflows, we rely on trusted third-party platforms that may process personal information on our behalf as sub-processors. These may include, without limitation, GoHighLevel / LeadConnector (CRM, automation, and messaging infrastructure), Supabase (database and backend services), hosting and deployment providers such as Vercel, email delivery providers, and analytics providers. Each of these providers maintains its own privacy and security practices, and your information may be processed by them solely to provide services to us.
SMS/Text Messaging & Communications Consent
If you provide your mobile number and opt in, we may send you text messages related to your inquiry, your project, appointment reminders, or, where permitted, marketing updates. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of text messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us at info@ghlprime.com. After you opt out, you may receive a single confirmation message acknowledging your request.
Mobile opt-in and consent information is not shared with third parties or affiliates for their own marketing purposes. Your consent to receive text messages is not a condition of any purchase.
How We Share Information
We do not sell your personal information. We may share information with the service providers and sub-processors described above who perform functions on our behalf, with professional advisors such as accountants and attorneys, and where required to comply with applicable law, legal process, or governmental request, or to protect our rights, property, or safety and that of others. In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction subject to this Privacy Policy.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, maintain business and compliance records, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
EU/UK residents (GDPR/UK GDPR)
If you are located in the European Economic Area or the United Kingdom, you may have the right to access, correct, update, or request deletion of your personal data, to restrict or object to certain processing, and to data portability. You also have the right to lodge a complaint with your local data protection authority.
California residents (CCPA/CPRA)
If you are a California resident, you may have the right to know what personal information we collect, to request access to or deletion of that information, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information. As noted above, we do not sell your personal information. We will not discriminate against you for exercising any of these rights.
To exercise any of these rights, please email us at info@ghlprime.com. We may need to verify your identity before responding to your request.
International Data Transfers
We are based in the United States, and the information we collect is processed and stored in the United States and other countries where our service providers operate. If you access our website or provide information from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Children's Privacy
Our website and services are intended for businesses and adults and are not directed to children. We do not knowingly collect personal information from individuals under the age of 16 (or under 18 where applicable). If you believe a minor has provided us with personal information, please contact us so that we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.
Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please contact us:
- GHL Prime LLC
- 4801 Lang Ave NE, Suite 110, Albuquerque, NM 87109, USA
- Email: info@ghlprime.com