Instant replies to every enquiry
Instagram, Facebook, Google and website messages land in one inbox, and an AI chat agent answers treatment and price questions in seconds, then offers a consultation slot.
Med Spa Industry
GoHighLevel for Med Spas and Aesthetic Clinics
GHL Prime sets up GoHighLevel so every enquiry from Instagram, Google or your website gets an answer in seconds, books a consultation with a deposit, and comes back for its next treatment on time. We build it, test it and keep it running.
Consult BookingDepositsTreatment RebookingMembershipsReview RequestsAI Front Desk
Free Consultation
Tell us how clients book today. We'll show you where rebookings slip.
24/7Enquiries answered by AI chat and text
1 hrOur reply time to you, any day
$149/moDone-for-you plans start at
1,000+GHL accounts set up or managed
Because most med spa revenue is repeat revenue, and most of it is lost between visits. A client who books one treatment and is never reminded to rebook is a client the spa down the road will see next. GoHighLevel keeps every client, conversation and appointment in one place, so the follow-up happens even when the front desk is busy.
GHL Prime builds the version of GoHighLevel a med spa actually needs: instant replies to DMs and web enquiries, consultation booking with a deposit, pre-visit instructions, rebooking reminders timed to the interval you set for each treatment, membership renewals and review requests after the visit.
Our team holds a HIPAA Compliance certification, and we set up forms, notes and messages with your privacy rules in mind. We configure the system; your compliance adviser decides what your clinic needs. Pair this with our AI agent builder and A2P 10DLC registration so texts deliver.
What is included
What do we build for med spas in GoHighLevel?
Consult booking with deposits
Clients pick a time online and pay a deposit to hold it, so no-show consultations stop costing your injector an hour. Cancellation rules are spelled out in the confirmation.
Pre-visit and aftercare messages
Each treatment gets its own prep and aftercare texts, sent at the times you choose, so clients arrive ready and know what to expect afterwards.
Rebooking timed to each treatment
You set the rebooking interval for each service. The client gets a reminder with a booking link when it is due, and staff see who has not rebooked.
Memberships and packages
Monthly memberships and prepaid packages billed through GoHighLevel payments, with renewal reminders and a save offer before a membership lapses.
Review requests after the visit
A text asks happy clients for a Google review; anyone who rates the visit low goes to your manager first, before it becomes a public review.
Win-back for lapsed clients
A campaign to clients who have not booked in months, with an offer you approve, so your existing list fills quiet weeks before you buy more ads.
Consent and opt-outs
Marketing texts only go to clients who opted in, STOP is honoured automatically, and A2P 10DLC registration is handled so your messages reach phones.
The process
How do we set up GoHighLevel for a med spa?
01
Front-desk audit
We map how enquiries, consultations, treatments and rebooking work at your clinic today, and where clients drop off.
02
Build
Calendars, deposits, pipelines, treatment-specific messages, memberships and the AI chat agent, built in your GoHighLevel account.
03
Test with real scenarios
We book, cancel, rebook and complain as fake clients until every path sends the right message to the right person.
04
Launch and train
Your front desk learns the inbox and calendar in one session, and we stay on to adjust messages as you see results.
Who we work with
Which med spas do we build for?
Single-location med spas
Owner-run clinics where the front desk also does everything else. The biggest wins are instant replies, deposits and rebooking reminders.
Multi-location groups
Groups that want one setup copied to every location, with each clinic keeping its own calendar, staff and reporting. Built once as a snapshot.
Aesthetic and wellness clinics
Injectables, laser, skin and wellness clinics that sell memberships and packages and need them renewed without chasing.
Agencies serving med spas
Marketing agencies that need a med spa snapshot they can deploy under their own brand for each new clinic client.
Why GHL Prime
Why do med spas hire GHL Prime?
We build for the way a clinic runs: consultations, treatments with intervals, memberships and a front desk that is always busy.
Rebooking reminders set per treatment, not one generic follow-up
Deposits and cancellation rules built into booking
A team holding a HIPAA Compliance certification, with no legal advice given
A2P 10DLC registration handled so texts deliver
Done-for-you plans from $149 a month, or a fixed price per project
A reply from our team within 1 hour, 24/7
Case studies
Which results have we delivered for clinics like yours?
We have not published a med spa case study yet. These are our closest builds: appointment-based clinics and membership businesses with the same rebooking and retention problems.
Dental Recall & No-Show Reduction with GoHighLevel
Reduced no-shows by 38% and reactivated 220+ lapsed patients in the first quarter.
Another appointment-based practice: staged reminders, a waitlist that fills cancellations, and a campaign that brings overdue clients back.
Read the case studyMembership Retention & Win-Back for a Fitness Studio
Cut monthly churn by 26% and won back roughly 1 in 5 cancelled members.
The same membership problem a med spa has: spotting clients who are drifting away and winning back the ones who cancelled.
Read the case studyLaw Firm Intake Automation with AI Qualification
Captured 100% of after-hours leads and cut intake time from hours to minutes.
An AI agent that answers every enquiry instantly and books consultations, the same front-desk job a med spa needs after hours.
Read the case studyOur work
Which med spas and clinics have we built for?
Real businesses and their live websites. Where we have written up the project, the card shows what we built and links to the case study.
Campbell Dermatology & Aesthetics
Dermatology and aesthetics, OregonMedical dermatology and personalised aesthetic treatments in Beaverton and McMinnville, Oregon.
What we built
WordPress website with GoHighLevel booking and patient messaging
We built Campbell Dermatology’s WordPress website and automated booking, scheduling and every patient email and text through GoHighLevel, from appointment request to follow-up.
Emerald Consulting Firm
Business growth consultingHelps service and product businesses, including med spas and beauty brands, scale through sales, operations and marketing strategy.
What we built
Automated email campaign and webinar system
We automated Emerald’s consulting operations around email: 30+ campaigns with 40,000+ emails sent per campaign, plus their full webinar system, run end to end.
Cassia's Elegant & Holistic Spa
Holistic spa, Peabody MAHolistic spa offering massage therapy, yoga therapy and Reiki.
Built on GoHighLevel
Peak Performance
Hormone therapy and wellnessPrecision hormone therapy, peptides and wellness protocols.
Built on GoHighLevel
Peak Med RX
Performance healthPerformance health, peptides and hormone therapy.
Built on GoHighLevel
Venus Restorative Health
Wellness clinicPersonalised wellness and restorative health care with Dr. Marcel Thompson.
Client project
Karen Richardson, MD
Functional medicine, TexasWeight loss (GLP-1) and functional and family medicine.
Client project
OptimalMD
Healthcare membershipAffordable healthcare membership for employers and individuals.
Client project
Dr Jennipher McDonald
Clinical hypnotherapy, PerthClinical hypnotherapy for stress, anxiety and habits.
Client projectClient reviews
What do clients say about working with GHL Prime?
Kimber Johnson
USA
USANiyamul and the GHL Prime team provided good support overall and completed the work needed for the project. They were cooperative, willing to make adjustments, and helped move the social media work forward when clear direction was provided.
The contract is ending because the role is no longer needed in its current form, not because of a major issue. A good area for continued growth would be stronger proactive communication, clearer status updates, and tighter ownership of outcomes without needing as much follow-up.
Overall, I appreciate the work completed and wish them continued success.
grdmedina
USA
Absolutely amazing experience! The seller delivered exactly what I needed and even went above and beyond my expectations. Communication was fast, professional, and friendly throughout the entire process. The final result was high-quality, delivered on time, and clearly showed real expertise. I’ll definitely be coming back for more orders! If you’re looking for someone who is reliable, talented, and genuinely cares about your satisfaction, this is the one. Highly recommended!
Joshua Phillipsen
Australia
AustraliaI am writing to provide feedback on my experience working with Niyamul. He is incredibly responsive and his work is stunning. His work ethic is impressive, and the quality of his designs and proposals is excellent. I am very satisfied with his contributions and plan to continue working with him on future projects. Best regards, Joshua
01
Can GoHighLevel take deposits for med spa consultations?
Yes. GoHighLevel calendars can take a payment when the client books, through your connected payment processor. We set the deposit amount and cancellation wording you choose, and staff see paid and unpaid bookings in the calendar. Deposits are the simplest way to cut consultation no-shows.
02
Is GoHighLevel HIPAA compliant for a med spa?
That depends on your plan and how the account is set up, so check with your compliance adviser before storing health information. Our team holds a HIPAA Compliance certification and configures forms, notes and messages to keep sensitive details out of places they should not be. We set up the system; we do not give legal advice.
03
How do treatment rebooking reminders work?
You tell us how often each treatment is usually repeated. When a client has that treatment, GoHighLevel starts a timer, and when it runs out the client gets a text with a booking link. If they book, the reminders stop. Staff can see a list of clients who are due and have not rebooked.
04
How much does a med spa GoHighLevel setup cost?
Done-for-you plans for business owners start at $149 a month, including setup and ongoing support. If you would rather pay per project, fixed-scope builds start from $147, and hourly work is $10-$20 an hour. You get an exact price on a free call before anything starts. See all GHL Prime prices.
05
Can the AI chat agent answer treatment and price questions?
Yes, from the answers you approve. We load your treatments, prices, prep instructions and policies, and the agent answers from that and offers a consultation. Anything medical, or anything it is not sure about, goes to your team instead of being guessed. See all GHL Prime prices.
Fill Your Calendar With Clients You Already Have.
Free med spa audit on the call. We reply within 1 hour, 24/7.